Is This You?
Tennant Consulting clients want to transform their business by refreshing their strategy and improving their customer experience. Frequently, they want additional help with sales, marketing, product management, alliances, products, or services.
If you are...
- A founder or CEO of a venture-backed software or tech company,
- A GM, SVP, VP, Senior Director of a business unit of a larger tech company, or
- A CEO, COO or Chief Customer Officer of a mid-size software or technology company
...who feels your team does not have the expertise or bandwidth to transform your business, let's talk.
You may be a startup founder (with a dog) or an executive at the world's largest software company. Perhaps you're a company CEO, EVP or SVP who needs to galvanize a new team and show progress quickly. If you're in a high-tech company and responsible for growing the business, whatever your role, whatever your stage of development, I've helped others at your stage.
Do you have one of these situations?
Common challenges our clients had before engaging Tennant Consulting...
Vision & Strategy
- “We’re unsure what it will take to get our performance to the next level”
- “We don't really have a strategy to grow that we agree on”
- “Company progress is too slow," or "Performance is unsatisfactory”
Customer Experience
- "Our customer churn rate is too high..."
- "Our customer experience is fragmented and confusing - it was never intentionally designed for our customers..."
Product
- “We are unable to deliver new product that moves the needle”
- “We do not have a product roadmap that resonates with clients”
- “We are unable to create new products that increase valuation”
Sales
- "Our sales cycles and product adoption cycles are too long"
- "Our sales force is underperforming" or "We're on our fourth VP of Sales in four years..."
- "We rely on “heroes” and do not have a replicable sales process"
Marketing
- "Our board says we need to upgrade our marketing"
- "We’re having trouble deciding strategic direction"
- "Our investor says we need to pick the right market opportunity"
Services
- "We need to improve product adoption and customer success"
- "We need to re-position our higher margin services and turn around a sales decline"
- "We need an updated services portfolio that works with the channel"
Does your situation sound familiar? If so, we can probably help.
Partial Client List
Most Tennant Consulting client relationships last for several years. Many clients have had multiple projects. I'm honored to have served these companies and their leaders:
Startups
- Big Axe Technology
- BioPhase
- Cryptine Networks
- Grid Dynamics
- iSprocket
- LawConnects
- Rolling Thunder
- Supply Focus
- vLegaci
- Voxeet
- And many more "pre-name"!
Emerging Growth Companies
- Content Management Corporation
- Emagia
- GeoPraxis (now Autodesk)
- Planitax
- Calypso Technologies
- MedeFinance (now MedeAnalytics)
- TrustedData (now Drobo)
- Vendavo
- Technology Ventures Corporation
- Tidebreak Software
Large Enterprises
- Andersen Consulting*
- Aruba Networks / Hewlett Packard Enterprise
- Cisco Systems+
- Commonwealth of Puerto Rico*
- Detroit Edison*
- First Nationwide Bank*
- Ford Motor Company*
- Los Angeles Department of Water and Power*
- Microsoft
- State of Michigan*
- Riverside County, California*
- The Capital Group*
- Trust Company of the West*
- Visa, Inc.*
- Zions Bank*
* - Client while at Andersen Consulting/Accenture.
+ - Client at Tennant Consulting and Accenture.
You are most likely to be successful with Tennant Consulting if…
- The project is a high priority. Your time will be needed to frame the project, confirm assumptions, and engage other stakeholders. You'll also own the implementation of the recommendations, with our support.
- The problem you are trying to solve results in at least $5M in lost revenue or costs over 3 years. Smaller opportunities may be better suited for lighter-weight advisory services or alternate solutions.
- You want to engage your team in developing the solution rather than foisting our solution on the team. Make no mistake - we have strong opinions about most solutions -- but not at the expense of employee buy-in. This results in higher buy-in and faster, more successful implementations.
- This is a strategic initiative for your company - a must-win situation. There are few, if any, more important priorities for your company.
- You are collaborative, open to new ideas and ways of working. If necessary, you are willing to change your company's performance.
- You want to develop capacity in your own company. Together we focus on changing your organization to become high-performing.
Indicators we are unlikely to be a good fit…
- You are not in the technology industry, or your solutions are not technology-enabled. Not our focus.
- You have a strong vision for how things should be done and don't want to change. Just keep doing what you're doing!
- You want tactical marketing assistance – like a Google Adwords campaign, SEO optimization of your website, Salesforce.com implementation, campaign execution. While we can do some of these or know people who do, if this is what you need, there are less expensive specialists.
- You want tactical project management assistance -- once again, there are less expensive pure project and program management specialists.
Learn more about our services, or contact us to get started.
